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Let’s Get Down to Business
We operate in a highly competitive market and so strive to offer exceptional service, reliable products and value for money. As an independent retailer, we are not tied to any one manufacturer, enabling us to design and supply furniture from whichever supplier best suits our clients’ requirements and budget, ranging from laminate and vinyl products to painted MDF, wood veneer and solid wood. Over many years we have carefully selected and nurtured relationships with those quality manufacturers which provide both exceptional quality and value for money. As a family-run business, our clients always know exactly who they’re dealing with from design through to installation. We operate a mobile business, with no expensive showroom overheads and running costs, enabling us to pass on substantial savings to our clients.
The Design Process
We design from floor plans drawn up by clients or architect plans, as well as offering a complimentary home visit to take detailed measurements (COVID permitting). If you live outside of our area, we reserve the right to charge for a home visit but this will always be pre-agreed. The design presentation can be via ZOOM, or take place in your home (COVID permitting), where we’ll go through the detailed floor plan, CAD visuals and specification quotation, or we can e-mail a 360° panoramic visual of the furniture designed together with our guide quote. We invest a great deal of time creating considered CAD visuals in order to give our clients a realistic feel for their chosen furniture in their room setting.
Discounts, Offers and Promotions
Periodically during the year, our suppliers promote special offers and discounts on some or all of their product ranges and we in turn pass these on to our clients. Such offers run for set periods of time and vary in scale of discounts. All of our quotations are detailed to ensure pricing transparency and we keep our clients informed of any promotional end dates to ensure they qualify for the savings.
Interiors, Exteriors and Accessories
It’s as well to consider the interior of your furniture as well as the exterior; by this we mean the carcass construction, material and finish, as well as the quality of hinges and drawer runners. Some of our manufacturers offer a range of carcass colour finishes. Handles can dramatically change the look of furniture, so we offer an extensive range from which to choose. However, some ranges of furniture are automatically supplied with a particular handle, so there may be restrictions.
Many companies use standard sized doors and carcasses, so are not producing truly bespoke furniture. If it is ‘made-to-measure’, ie made to any dimension and specification, negating the need for large infill panels to walls or the ceiling, it is truly bespoke. For this flexibility and superior finish, there is a premium to pay.
Sharps – offer ‘front frame’ carcasses, whereby there are no backs or tops to carcasses as standard (ie the wall is visible, which can allow dust into the space). Their carcasses and doors are produced to a standard size and so are not truly ‘bespoke’. Expensive ‘High Street’ location showrooms, freelance designers, home surveyors, together with national advertising campaigns, including television, glossy brochures and national mail-outs, must all be paid for somehow and the cost is ultimately passed on to the consumer in the product price.
Hammonds, Furniture Village and John Lewis – we can match the quality and style of furniture via the manufacturer ‘Hepplewhite Fitted Furniture’. Our experience is that, as with Sharps, expensive ‘High Street’ location showrooms, freelance designers, home surveyors and expensive marketing campaign costs must be passed onto customers via their prices. On this furniture, we all offer the same 10-year warranty for complete peace of mind.
Neville Johnson, Conquest and Strachan – we can match their quality and style of furniture via one of our bespoke manufacturers but at more competitive prices. When we carry out a home consultation, we take detailed measurements, negating the need for a further visit by a ‘technical surveyor’ and so saving costs.
Freelance Cabinet Makers – generally highly-skilled craftsmen, who usually have their own workshop producing fine furniture. Expect to pay a premium over our prices for good quality, hand-made, bespoke cabinetry.
Freelance Carpenters – usually one of the cheaper options and one which we do not attempt to match on price, as a local carpenter is unlikely to match our quality or range of furniture finishes and you will not know exactly what the finished product will look like until it is installed, as they are unlikely to show CAD visuals of the proposed furniture design.
B&Q, Wickes, Homebase, IKEA – our prices, although not always, may be slightly higher but generally they don’t offer a complimentary home consultation and measure, the wide variety of products from manufacturers, the same level of personal service, attention to detail or design skills. In fairness, they’re aimed more at the Do-It-Yourself installation market or for contracting your own fitter. It may be stating the obvious but the ultimate responsibility for the finished installation is down to you and/or your chosen fitter.
Tom Howley, Poggenpohl, Bulthaup, Mark Wilkinson, Smallbone and Clive Christian – represent the very top end of the kitchen market and will undoubtedly be a great deal more expensive than us, although we can supply similar quality and construction if required. Our higher level of products will match these retailers on quality but not expense.
High Street and Local Independent Retailers – such as Magnet, John Lewis & Partners, John Lewis of Hungerford, Harvey Jones, KBS, Anthony Mullan, Zona Cucina, In-toto, Ashfords, etc comprise the kitchen competitors most similar. We compete favourably, with truly competitive pricing and a high level of individual attention, as with us you deal with the same person from conception to completion.
As a family business with over 40 years of experience in the furniture trade, we are passionate about design and supplying quality fitted furniture at prices affordable to all.
Our mobile service enables low operating costs, reflected in our highly competitive prices. We don’t produce glossy brochures but instead offer simple pamphlets or on-line supplier brochures to showcase available products. We don’t spend money on advertising; our business has been built on repeat orders and referrals, and we utilise our website (built, maintained and updated in-house) to communicate with interested enquirers. Our experienced and dedicated fitters have been looking after all our client installations for many years.
Our business success very much depends upon personal referrals and recommendations from satisfied clients and this must be earned. We are winners of the ‘Kitchen, Bedroom, Bathroom’ trade’s most prestigious award for ‘Customer Service’, an accolade that we feel very proud of. We strive to consistently offer this high level of service on all our projects.
"Excellent and inspirational with amazing service throughout. Every detail was looked into and researched with guidance from start to finish for both bedroom and kitchen. Carolyn & David dealt with the builders moving timetable which such good grace and the result is more than I had hoped for. Highly recommend"
"David and Carolyn were absolutely delightful to work with throughout the design and installation process, always very patient and thoughtful. My huge kitchen is truly magnificent and my Utility Room has been fitted with cabinets that compliment Prentice’s “Kensington” range. My husband is thrilled with his beautiful floor to ceiling Prentice Library in oak that houses hundreds of books, videos and CDs. We have no hesitation is recommending Fitzgerald Interiors.
"I am thrilled with our new wardrobes. Another superb installation by Fitzgeralds Interiors! Great product, slick service from start to finish and a very courteous and competent fitter. Highly recommend"
"From the first engagement with David and Carolyn we felt they really understood our needs and developed a plan which we worked and tweaked resulting in the kitchen of our dreams. For the installation, all templating was done and Gregg Jones came on site to install and finish off our kitchen, he did a fantastic job and we were more than impressed, especially with how clean, tidy and quick he was. I cannot fault the process and would recommend the team at Fitzgerald’s Interiors and Gregg Jones to anybody."
“Hi David, I would like to take this opportunity to thank you and your team for an excellent level of service and quality product you have supplied for our bedroom. Every time we go in there we both say how fantastic it looks and how so, so pleased we are with it. I have to say that both you and Carolyn have kept us informed of the progress of the order and installation throughout and have always met if not over achieved the expectations set. Your enthusiasm, attention to detail and extraordinary way of coming up with ideas and suggestions along the way is excellent, you never say no you always have a think - a quality that many businesses lack. The whole project and order has been a pleasure and I have enjoyed seeing it from drawings through to the real thing. Thank you all once again and you will certainly be getting recommendations from me to my friends”
"Fitzgeralds completed a fairly large kitchen and utility room project for us, and we have nothing but praise for the fantastic result. David led us through the design phase with patience, and we are so glad we followed his excellent advice. Carolyn is supremely organised and together they are a wonderful team - we wouldn't hesitate to recommend them...and we will definitely be using Fitzgeralds again."
"We remain hugely impressed with the creative design (and patience) of David & Carolyn. Their many years of practical experience and market knowledge guided us through the complex choices to be made. The end result was just perfect for us and we love our kitchen as much today as we did when it was first completed. We would thoroughly recommend them to anyone who is seeking excellent and friendly advice, without the bias and commercial hassle of a large corporate provider"
“Just wanted to say ‘Thank You’ for our great fitted bedrooms. We are really pleased with them and impressed by the whole process. Your designs are superb, giving us the storage we needed and Ben was an excellent worker. We could thoroughly recommend you and hope to use your services again when we need a new kitchen!”
"We asked Fitzgeralds Interiors to design and fit a new bespoke kitchen in our home and throughout the whole process David & Carolyn provided a highly professional service, including advice and guidance leading to a first-class design, specification of appropriate and high quality units and appliances, and provision of excellent local fitters who were in turn highly professional in the way that they carried out their work. At all times, David & Carolyn were firm and clear with advice, specifications and costs; giving us confidence that the project would meet our expectations and come in on cost. In the event, the project has exceeded our expectations and we are extremely pleased with the result. We can thoroughly recommend Fitzgeralds Interiors”
"We would thoroughly recommend Fitzgeralds Interiors. The service we received from both David and Carolyn was exceptional, from the initial design to the installation of our kitchen. They listened to what we required and designed an amazing kitchen”
"Several companies offered to redesign our original "tired" kitchen, but none had the vision and ability to think holistically and create both a beautiful and practical layout that also incorporated previous unseen views into the garden, as the team of David and Carolyn at Fitzgerald's Interiors. We are thrilled with the outcome and feel so fortunate to have met two people who really listened and were a complete joy to work with. We cannot recommend Fitzgeralds highly enough!"
“The study is looking fantastic thank you! Please also pass on our thanks to Ben who has done a great job. Please do feel you can use us to give your future clients a reference. We have no hesitation in recommending you.”
“Thanks for everything. The kitchen is marvellous and an absolute pleasure to use. We appreciate all you’ve done to get us to our perfect finish. With thanks.”
"Amazing service throughout, every detail was considered and my goal was achieved well within budget.
I highly recommend"
I am loving my new kitchen! It’s been admired by many of my friends and the complete change has had many a jaw dropping. I cannot thank you or David enough for your help. The finished product has exceeded my expectations, both aesthetically and in the quality of workmanship. I will confidently recommend your business to even the fussiest of friends. Thanks again for all you have done.”